The Canada Brief

Canada · 17 d ago

Save-On-Foods store at Londonderry Mall, Edmonton

Rowanlovescars · CC BY-SA 4.0 · Wikimedia Commons

More Rewards breach exposes grocery customers' personal information

More Rewards, the loyalty program of Save-On-Foods and other Jim Pattison-owned grocers in Western Canada, found unusual activity on a server on Tuesday and confirmed on Friday that customer data was accessed.

What was accessed

  • Names
  • Addresses, if provided
  • Phone numbers, if provided
  • Email addresses, if provided
  • Dates of birth, if provided

The data accessed includes names and, where customers provided them, addresses, phone numbers, email addresses and dates of birth.

What we know

  • Passwords and card data not accessed
  • Incident contained, regulators notified

Not yet

  • How many customers were affected

Passwords, credit card data and transaction history were not accessed, the company says, but it has not said how many customers were affected.

Watch for scams

The company says it will never ask for passwords, verification codes, banking details or a Social Insurance Number, and urges customers to verify any unexpected request.